email address
password

 
Forgot your online store account details? Click here.


user id
password

 
Forgot your briefcase account details? Click here.


   
   

 
Credit terms are strictly not allowed. A 50% down payment and C.O.D. is required for all transactions.

A FULL payment is expected for all Express orders, or when there are installation or delivery services involved.

Cash and NETS payment is accepted at our retail outlets.

Purchase orders are accepted only upon pre-approval from our management.

All cheque payments must be made in full to MEDIA GRAFIX PTE LTD, and must be cleared by our banks before the commencement of any job/projects.



Postscript Errors
We strive very hard to prevent and/or avoid any postscript print errors that may occur, but we cannot be liable if any such errors occur.

You may check our printing requirements for preventive measures you can take to avoid such errors from happening and ruining your print job.

In order to minimize the risks of print errors, we suggest that you:

  1. Convert your text to paths,
  2. Remove any alpha channels from image files,
  3. Save image files as eps/tiff, and
  4. Do not embed images into your layout file
A more detailed instructional document will be created to better illustrate the abovementioned. Please check back at the printing requirements soon. You may also contact us and we will update you when it will be available.



 

Information Privacy

The information we learn from customers helps us personalize and improve your shopping experience at mediagrafix.com.sg. These are the types of information we gather:

At mediagrafix.com.sg, we treat all information regarding our clients, their business and transactions in utmost confidentiality. This privacy policy provides you the knowledge on the prerequisite of information we gather, and how it is distributed or utilized. It also enables you to have the freedom of choice where you are encouraged to review and validate some of your own data before providing us.
As we continue to develop our website and take advantage of technologies to improve the services we offer, this policy likely will change. All changes whether crucial or not, shall be highlighted here. We, therefore, encourage you to refer to this policy on an ongoing basis so that you fully understand our current privacy policy. This notice describes our Privacy Policy. By visiting mediagrafix.com.sg, you are in agreement of accepting the practices described in this Privacy Policy and in our Terms of Service found at www.mediagrafix.com.sg

Mediagrafix.com.sg aims to be relevant with the progress of technology and time as such information we gather from customers enables us to personalize and improve your shopping experience at mediagrafix.com.sg. These are the types of information we gather:

Information You Give Us: We store the information you enter when: you sign up for an account, place an order with us, or when you volunteer for other services. During this process you can choose whether or not you wish to receive information and specials via email from mediagrafix.com.sg. We use this information for such purposes as responding to your requests, customizing future shopping for you, offering you promotions or specials for mediagrafix.com.sg, improving our site, and communicating with you via email. In any instances where you decide to terminate any emails or promotions from us or you wish to validate certain informations, please sign on to www.mediagrafix.com.sg and make the changes under the "Your Account" link. You may also follow the removal instructions at the bottom of each email message you receive from mediagrafix.com.sg. Alternatively, email to customer_service@mediagrafix.com.sg to inform us of your intention or concern. You are assured that your email address will only remain with us and our appointed vendors whom will be providing you services under mediagrafix.com.sg connotation.

Automatic Information: We receive and store certain types of information whenever you interact with us. Like many Web sites, we use "cookies," to obtain certain types of information when your Web browser accesses mediagrafix.com.sg. We utilize cookies to identify you as a mediagrafix.com.sg customer, to recall your orders and to provide you with valuable features, such as pre-populating fields to reduce the amount of typing you do. We may also use your IP address to help diagnose problems with our service.

If you wish to control how your browser accepts cookies, the "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of mediagrafix.com.sg's best features so it's beneficial to leave them turned on.

Although we use industry standard practices to protect your privacy, mediagrafix.com.sg reserves the right and you should not be taken account for the ultimate protection and confidentiality of your personally identifiable information or private communications. Due to the existing regulatory environment, we cannot ensure that all your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. For example, mediagrafix.com.sg reserves the right in the event that we may be forced to disclose information to the government under certain circumstances, or third parties may unlawfully intercept or access your private communications.

The following describes just some of the ways that your personally identifiable information may be disclosed:

Vendors - We employ other companies to perform functions on our behalf to fulfill orders, deliver packages, send postal mail and email, insert ads, analyze data, provide marketing assistance, provide additional product services, process credit card payments, and provide customer service. These vendors have access to certain personal information needed to perform their functions, but may not use your information for other purposes.

Business Transfers - As we continue to grow our business, we might sell or buy companies or assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the event that Media Grafix Pte Ltd or substantially all of its assets are acquired, or mediagrafix.com.sg's Web business (www.mediagrafix.com.sg) is acquired, customer information will be transferred.

Protection of mediagrafix.com.sg and Others - We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our Terms of Service and other agreements; or protect the rights, property, or safety of mediagrafix.com.sg, our users, or others. This may also include exchanging information with other companies and organizations for fraud protection and credit risk reduction.


Notice: Our constant effort to being relevant in this industry, constructive comments and our need to accurately reflect our data collection and disclosure practice from our clients requires mediagrafix.com.sg to append or amend this Privacy Policy form time to time. The use of information that we gather now is subject to the Privacy Policy in effect at the time of use. We may, but we shall not be required to, email you periodic reminders of our notices, unless you have instructed us not to, so you should check our Web site frequently to see recent changes.

If you have any questions about this Privacy Policy, our Terms of Service, the practices of this site, or your dealings with this Web site, you can contact:

Media Grafix Pte Ltd
Blk 231 Bain Street #01-67
Bras Basah Complex
Singapore 180231

Tel: 6337 1848



 

Password Protection


Sensitive information is always stored under a password, thus adding an additional layer of security. When you set up an account at mediagrafix.com.sg, you choose your own password for the account and you control who has access to your account. You may change your password at any time. You may also contact mediagrafix.com.sg at support@mediagafix.com.sg to assist you.

Credit card information is never stored with your account at mediagrafix.com.sg. It will need to be entered each time you re-order, this is to retain the genuiety of details given at the same time providing a higher security level. Though it might seem to be a little cumbersome, it is beneficial for you.



 

Security Confirmation


Upon placing an order, we'll send you an email confirming the order. We'll also send you an email as soon as the order is shipped. This will not only keep you informed of your order's progress, but will also alert you if someone is using your account or computer without your permission. If you receive a confirmation for an order you did not place, please email us immediately at customer_service@mediagrafix.com.sg.



 

Final Protection: Credit Card Issuer Guarantees


Just like in the physical world, credit card purchases are insured through your credit card company over the Internet. This final layer of protection from your credit card company limits your liability in the case of fraud and acts as a safety-net for everyone doing electronic commerce over the Internet. Typically, debit cards are treated differently than credit cards so you should check with your bank. Also, see your credit card company for more information.



 

Children

If you are under 18 years of age, please seek parental consent before making any purchases online via www.mediagrafix.com.sg



 

Fraud

Mediagrafix.com.sg will not hesitate to report to the authorities should any form of malice or fraud encountered or surfaces.
 
 
 
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